Need Urgent Help?

If your mental or emotional state quickly gets worse or deteriorates, this can be called a ‘mental health crisis’. In this situation, it is important to get help quickly.

Please call 0800 145 6485 and our dedicated local staff will support you to access the help you need. The phone line is open 24 hours a day, seven days a week and is open to people of all ages – including children and young people.

You should still call 999 or go to A&E if you have an immediate, life-threatening emergency requiring mental or physical health assistance.

If you currently access mental health services

I am an adult and currently receive mental health services

Your community mental health team can help during the day 9am-5pm, Monday to Friday. Ask for your care co-ordinator or the person on duty, as indicated in your care plan.

If you have a Care Plan, it will have a list of names and numbers to contact in an emergency.

If you are unable to speak with anyone immediately please call 0800 145 6485.

Mental health support available locally

There is no "one-size-fits-all" approach to mental health support and a number of self-referral options are available locally. Click the tabs below to find what is available in your local area.

Cheshire West and Chester

	IAPT - Talking Therapies IAPT (Improving Access to Psychological Therapies) services are for adults and older people, with mild, moderate-to severe symptoms of anxiety or depression. You can find your local IAPT service on the NHS website.
	Shout - 24/7 all age text messaging service Are you feeling anxious or stressed and need support? Text 'BLUE' to 85258 to start a conversation, via text, with a trained volunteer, who will provide free and confidential support. The Shout service is open 24 hours a day, seven days a week. An explainer animation that displays how the service works is also available
	Cafe 71 - Crisis Cafe Open 10am - midnight, Cafe 71 provides a safe space for people struggling with emotional distress who consider themselves to be in a self-defined crisis. It offers a welcoming environment for people to connect with others who are experiencing similar problems. There is a service page on this website and a video
	24/7 all age urgent mental health crisis line If your mental health gets worse and you feel you are unable to cope, this is a mental health crisis. It is important to access support quickly. The CWP urgent mental health crisis line supports people to access the help they need and is here to help 24/7. Call 0800 145 6485.

Cheshire East

IAPT - Talking Therapies

IAPT (Improving Access to Psychological Therapies) services are for adults and older people, with mild, moderate-to severe symptoms of anxiety or depression. You can find your local IAPT service on the NHS website.

Shout - 24/7 all age text messaging service

Are you feeling anxious or stressed and need support? Text 'BLUE' to 85258 to start a conversation, via text, with a trained volunteer, who will provide free and confidential support. The Shout service is open 24 hours a day, seven days a week. An explainer animation that displays how the service works is also available

24/7 all age urgent mental health crisis line

If your mental health gets worse and you feel you are unable to cope, this is a mental health crisis. It is important to access support quickly. The CWP urgent mental health crisis line supports people to access the help they need and is here to help 24/7. Call 0800 145 6485.

Wirral

	IAPT - Talking Therapies IAPT (Improving Access to Psychological Therapies) services are for adults and older people, with mild, moderate-to severe symptoms of anxiety or depression. You can find your local IAPT service on the NHS website.
	Shout - 24/7 all age text messaging service Are you feeling anxious or stressed and need support? Text 'BLUE' to 85258 to start a conversation, via text, with a trained volunteer, who will provide free and confidential support. The Shout service is open 24 hours a day, seven days a week. An explainer animation that displays how the service works is also available
	Companeros - Crisis Cafe Open 1pm - 10pm, Companeros provides a safe space for people aged 18 and over struggling with emotional distress who consider themselves to be in a self-defined crisis. It offers a welcoming environment for people to connect with others who are experiencing similar problems. Read their leaflet.
	24/7 all age urgent mental health crisis line If your mental health gets worse and you feel you are unable to cope, this is a mental health crisis. It is important to access support quickly. The CWP urgent mental health crisis line supports people to access the help they need and is here to help 24/7. Call 0800 145 6485.

National helplines

Samaritans are a national charity that aim to support you, no matter what you're going through. Open 24 hours a day, 365 days a year.

CALM (Campaign Against Living Miserably) is a charity that exists to raise awareness of the issues around suicide and to reduce suicide in the UK. Their helpline is open from 5pm - midnight on 0800 58 58 58. Watch their video below:

National Suicide Prevention Helpline UK offers supportive listening and information to anyone having thoughts of suicide, including family, friends and carers of those having thoughts. Call 0800 689 5652