National patient survey rates CWP ‘better’ for treatments

15 November 2016

CWP has been rated ‘better’ for treatments by a national regulator in a survey published today.

Published by the Care Quality Commission (CQC), the survey asked local people about their experience of accessing CWP community mental health services. The results show that compared to the other trusts that took part across England, CWP is ‘better’ than average for treatments overall.

The Trust was also rated to be ‘better’ in four other areas including timely help for people who had contacted the Trust during a crisis.

CWP chief executive, Sheena Cumiskey comments: “One in four of us will experience a mental health problem every year - that means that, right now, one of your friends, colleagues or loved ones may be struggling. This insight into people’s real life experience of care is invaluable in helping us to continuously improve services in our local communities so we can support people to be the best they can be.”

Following an inspection of services across the Trust last year, CWP was also rated ‘Good’ overall by the CQC and ‘Outstanding’ for being caring.

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