Transformation and Change Blog

28 November 2019

It’s been a while since our last blog and we’ve had quite a lot of change in the team. We’ve had a familiar face return, a new addition to the team and couple of secondments.

It is an absolute pleasure to have Lauren Connah back in the team after baby number 3. Lauren returned to her role as Transformation Manager at the end of September, full of enthusiasm despite a lack of sleep! 

However, Lauren couldn’t bear to stay away from CWP too much during her maternity leave as she was keen to come back to attend the 5 day QI Expert training with NTW back in March.  Lauren continues to be passionate about Quality Improvement and enjoys working with teams and services to help identify variation, waste, issues and inefficiencies in existing processes and pathways in order to then make improvements that will impact upon the quality of care received. 

She is already out and about supporting teams across the Trust on a number of different projects, including the All Age Disability Service pathway integration, the embedding of the Red2Green bed flow initiative across the Trust and improving our use of outcome measures. 

We are delighted to welcome Dan Marnoch started within Effective Services as a Transformation Project Officer at the beginning of October, having worked in financial services in the private sector previously.

He has project experience from his previous role, working on mainly IT based projects, but also on projects involving things like setting up new departments, implementing new or improving existing processes, and employing continuous improvement techniques regularly. It’s this area of quality improvement that he thoroughly enjoyed, and was looking to get into in his next role.

He was therefore really pleased to join the NHS in a role that he hopes will really make a difference to people’s lives, and is looking forward to getting stuck in as soon as he can, and learning as much as possible from a great team.

Kyle Blackwood our Transformation Project Officer accepted a secondment opportunity with Education CWP.  Kyle said: “When I joined the Transformation and Change Team just under a year ago I was passionate about improvement, but I knew very little about how to enact it. With some excellent support, and a little hard work, I’ve come to be confident in delivering and supporting improvement within CWP and am so happy to be able to do so. This job has been massively rewarding through its challenges and I am privileged to have been involved in some great projects with the Trust.

“I truly believe, and practice, that improvement is everyone’s job. In my new role as IT Trainer with Education CWP I will be using my QI Expert status to continue my improvement journey and I can’t wait to see what the next year has in store for the Transformation and Change Team.

“Massive thanks are due to everyone in the Team and the wider Effective Services for the opportunity and support that has been given to me. I’ll be eternally grateful and can’t wait to work together again in the future.”

Mike Babbs our Transformation Project Manager accepted a secondment opportunity to work within ICT as a Project Manager for the next 12 months. He will be working on the roll out of the new IT equipment. The team is in the process of recruiting to his vacant post.  

And finally Safieh Fraser will be going on maternity leave on the 4th December; we wish her well for the next few months.   

Safieh Fraser – Transformation Manager ( Going on Maternity Leave)

Lauren Connah – Transformation Manager 

Beccy Cummings – Transformation Manager

Vacant post  – Project Manager

Lauren Greenhill – Transformation Project Officer

Daniel Marnoch– Transformation Project Officer

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