HR13 Registration Authority (RA) operational policy

Human Resources (Policies)
Issue No
Issue 4

Target Audience

All staff, including staff in partner organisations, using systems which require smartcard authentication


Outline policy / procedure for management of Smartcards. The NHS Smartcard is a plastic card containing an electronic chip (like a chip and PIN credit card) that is used to access the NHS Care Records System, Electronic Staff Record and other NPfIT applications. The chip does not contain any personal information. The combination of the NHS Smartcard and Passcode together provide high levels of security and confidentiality for all patient and staff data.


Lead executive
Director of People and OD

Author and contact number
Registration Authority (RA) Manager
01244 393111

Policy dates & history

Implementation Date

31 January 2019

Approval Meeting

Information Governance and Data Protection Sub Committee


HR13 Issue 4 Registration authority operational policy.pdf

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