Self-Referral and How to get help

You can access the IAPT service in more than one way:

  1. GP/Health Professional referral: The IAPT service will accept referrals from GPs or other healthcare professionals (e.g. health visitors or community nurses). If you ask your GP to refer you to the service, he or she will be able to complete our referral form and refer you to our service.
  2. SilverCloud Self-Referral: If you would like to access an online programme and work alongside a practitioner then this could be a useful option for you. This involves completing a self-referral form on this website (see the button below). Once you have completed the form, the system will inform you whether this option is appropriate for you. If it is appropriate, you will be contacted directly by a member of the team. See below for more details.
  3. Phone referral: Our administration team are available to take your self-referral call on 0151 488 8348 between 9am and 5pm, Monday to Friday. Please note this excludes bank holidays. They will take your details along with a brief description of your problem and a mental health nurse will review your referral and an appointment will be sent to you within a few days.

If the IAPT service is not appropriate for you, and we think another may be more appropriate to meet your needs, we will refer or signpost you to that service.  

SilverCloud Self-Referral

SilverCloud is our online self-referral option that will enable you to access a programme full of Cognitive Behaviour Therapy (CBT) techniques for anxiety and depression. It allows people to complete therapy in their own time, at a time and pace that suits them, whilst having regular weekly or fortnightly online reviews with a qualified mental health practitioner.

If appropriate for you, the SilverCloud programme can be tailored to your specific needs. It offers access to a number of different modules that provide information about depression and anxiety and tools and skills to manage these more effectively.

SilverCloud is particularly useful for individuals that have a busy lifestyle and would struggle to attend regular appointments during the day.

If you would like to self-refer, please click on the button below: 

SilverCloud Self-Referral

You can view a video outlining SilverCloud below:


Text size A- A+
Contrast options